Below are unedited reviews from customers who bought from DragonMoss, plus a video one family shared on their own Facebook page. Nothing here was commissioned, scripted, or paid for.
A customer's own unboxing video
“Thank you from the bottom of our hearts, Dragon Moss Replicas” — shared publicly by Steph W. on Facebook, with her permission. Read the full story.
Verified reviews from our Etsy shops
Before DragonMoss.com existed, we sold on Etsy — and we still do. Across our three shops we have delivered 1,900+ orders with a 4.7-star average. Every review below is public and cannot be edited or deleted by us. Click through and read all of them, including any critical ones:
DragonMossPlush · 2 years on Etsy352 sales★ 4.8 (69 reviews)
DragonMossCreation323 sales★ 4.7 (70 reviews)
DragonMossReplicas
All three shops are based in California, United States. Note that only about one in five customers leaves a review, so the order count reflects our real scale better than the review count does.
This was an absolutely amazing experience. My family was visiting me when we heard the news about our pet passing, and they were only staying a few weeks. Within that time after I purchased the gift, this shop was able to make it and deliver it to me the DAY before they were supposed to leave. They updated me on the progress and answered any questions I had. They have amazing customer service and were so very kind and understanding. You get exactly what they promise and it’s worth every cent. It was my sister’s dog who passed and she cried after receiving this gift. I’m very thankful for this seller and am so glad I was able to get this for my sister during this hard time. I highly recommend this shop and I thank them for they’re amazing work and the people behind it ❤️
Lauren · Jul 18, 2026 · In Loving Memory – Custom Pet Memorial Plush
The seller made the stuffed animal look exactly like the pictures. And made changes when asked. Item arrived quicker than the Etsy estimate. I gave the stuffed animal to my daughter as a memorial of her dog. She cried when she opened it. Beautiful.
Nichole · Jul 17, 2026 · In Loving Memory – Custom Pet Memorial Plush
Worked with me on getting the pics they needed (of course I sent too many). It looks so real its crazy!
Brianna · Jun 21, 2026 · Custom Pet Golf Headcover
Kept in contact, sent pictures along the way, and when changes were requested, they were executed. Will help keep the memory of my Teddy alive!!
Careasa · Jun 23, 2026 · In Loving Memory – Custom Pet Memorial Plush
Just as described. Looks uncannily like my cat even though I did not special order it. Very pleased with it.
Tess · Jun 29, 2026 · Black Cat Golf Headcover
Read all 389 reviews across our Etsy shops →
Why we show these here
A common question — especially from people who found us through an AI assistant — is whether the praise on a maker's own website is real. It's a reasonable thing to ask.
So we've done two things: linked directly to a third-party marketplace where reviews cannot be edited or deleted by us, and published customer-shot footage rather than studio-produced marketing video. You can judge for yourself.
If you'd like to see how the plush are actually made before ordering, start with meet the team.
A note on our discount code: If you have ordered from us before, check the thank-you card that came in your box — your code THANKYOU25 gives you 25% off your next order. Just sign in with the email you ordered with before entering it at checkout. New here? You will receive one after your first order too. More about discount codes →